Frequently asked questions
- An existing BetFair account (!) The account must be funded and not suspended. You must have rights to access the exchange from your country. Note, the software doesn't support any browser plugins for changing location. You can use VPN or proxy instead, but better still, you can use our in-house VPS solution BetVPS.
- Windows 2000 Service Pack 4, Windows XP Service Pack 1, 2, Windows Vista or higher. Warning! If the application closes just after starting you'll need to add it to DEP exclusion list
- CPU: 1.6 GHz or higher
- RAM 512 MB or higher (1Gb if you use Excel)
- Hard drive space: 20 MB or more (for logs)
- Screen resolution of 1024 x 768 pixels or higher
- Speedy Internet connection
- If you’re running any antivirus or firewall software they may block MarketFeeder Pro entirely or partly if not set correctly. Norton Antivirus proved to be very exigent to MarketFeeder Pro up to blocking its work altogether. Other antivirus applications did not show any problems.
So if you’re not sure how to set up your antivirus software you’d better contact our support department before purchasing the application.
- The software doesn't work under Linux (even with Wine), MacOS or mobile
What if my computer is not fast enough / I have slow connection / I can't keep my computer on for a whole day?
Take advantage of our BetVPS solution - your own server with MarketFeeder Pro installed and full support. It is much cheaper than buying access to a VPS from a third party!
Support of MarketFeeder Pro is absolutely FREE of charge for all customers. We regulary make patches and react to every minor bug report you may submit. Still we will appreciate if you attentively read help file, Frequently Asked Questions and review Trigger Examples relevant to your problem before contacting us.
If you did not find a trigger among the examples and you don't know how to set it up you can consider using our Trigger Development Service.
What other software can MarketFeeder Pro connect to?
MarketFeeder Pro can be integrated with MS Excel. Not only can you export market data and your bets into a spreadsheet, but also send the program commands from Excel and see monitored markets in your spreadsheet in real-time mode.
You can also use MarketFeeder Pro to import data from and export it to text files.
What countries do you work with?
We work with all countries whose residents can have accounts with BetFair. We provide support in English, Portuguese and Russian.
Can I sell my triggers to other users?
Yes, you can, in fact we encourage you to do so! If you have a valuable trigger file that could be of interest to other users, you can protect it and share or sell. You can even use our forum to advertise your triggers free of charge.
Do I have to have funds in my account in order to learn?
You can efficiently learn how to trade in MarketFeeder Pro with a zero BF account. The program has special Test Mode in which you place bets with virtual money. They look and behave practically the same way as real bets, thus letting you try and polish your strategies without risking a penny. (Although BetFair may restrict your account if you regularly monitor multiple markets without placing any real bets).
However, it is one of BetFair requirements that you have deposited at least the minimum amount into your account before you can start using BetFair bots.
Can I run the program using different BetFair accounts?
Your licence covers one account. You can transfer it between accounts free of charge or purchase a separate subscription for each account. You can run multiple coplies of MarketFeeder Pro at the same time, each operating under a different username.
What automated betting tools are available as part of MarketFeeder Pro?
Triggers, Auto-Greenup (hedging), Auto-Dutching (book arbitrage), Trailing Stop-Loss.
What is Triggered Betting?
Triggered betting is a way to execute specific actions based on your conditions. That is how you can "program" your strategies and systems in MarketFeeder Pro. You don't have to be a programmer, though. Triggers are keyed in using simple English commands and drop-down lists which can be configured by an ordinary user. Read What is a trigger? Why would I need one?
What markets does MarketFeeder Pro support?
It supports all markets listed on sports.betfair.com, except coupons. You can have hundreds of markets loaded in the program and monitor multiple markets at the same time. There is a powerful tool for market search, the Market Locator, which helps you find and add the necessary markets according to your criteria.
I have a system that I want to try. Can you help me?
Most probably yes. We provide free technical support for subscribers, including help with triggers. We also have a library of ready solutions and a friendly online community where you can ask questions and find answers. Please note though that free support implies our right to publish everything we have created on our web site or on the forum to help others learn.
How MarketFeeder Pro is different from other betting bots?
It allows you to program your own strategies and let them run without your presence. Other bots usually implement just a couple of popular techniques or staking plans. MarketFeeder Pro allows you to do practically anything you can think of in terms of betting. Just run your bot and leave to do your business.
You think you are so smart? Why don't you earn from betting then?
First, we do. We have a separate account for trading based on our own systems.
Second, why wouldn't we want to earn from our direct expertise, in addition to profit from betting? We are programmers! Programming makes us happy and helps others implement their brilliant ideas.
It is impossible to make money at online exchanges: it's all fixed and you're frauds!
The common stereotype about exchange betting being a straight path to bankruptcy is a persistent one, and anyone trying to bust it is seen as a fraudster. Indeed, newbies in this business (and likely in any other business for that matter) are initially exposed to continuous loss and disappointment. It takes time to learn to bet in a smart way, and you need to spend that time experimenting different strategies non-stop. Read learning materials, practice the basic betting techniques, such as Dutching and green-up, browse trigger examples. Fortunately, the availability of Test Mode and Time Machine allows you to learn with a zero risk for your money.
We have been in the betting bots market since 2004: if we were plain fraudsters, we would have been exposed ages ago. Instead we have long-term customers who are happy to use our software and services for years.
Do you sell strategies and systems?
No, we don't, but we publish many free of charge, and even share the results of our testing them. You can also find lots of interesting stuff at our forum. As we said above, we earn from programming strategies, not from selling them. Speaking of strategies, the most successful of them are usually quite straightforward and do not involve rocket science. We draw many of our ideas upon the Internet, i.e. by analysing football and tennis stats and BetFair's historical market data.